JCPenney at 2555 El Camino Real, Carlsbad, CA 92008

Contacts

Price level:
Moderately

Address:
2555 El Camino Real, Carlsbad, CA 92008
Get directions

Phone number:
+1 760-729-7991

Website:
stores.jcpenney.com

Categories:
Establishment   Clothing store   Home goods store   Furniture store   Shoe store   Department store  

Suggest update

Reviews

• patrick castro
  ★ ☆ ☆ ☆ ☆
  JC Penny is the worst store ever. I ordered a new $3k refrigerator and $4k on washer and dryer. They told me delivery date would be March 16th so I planned my move to my new home around this. On March 16th as I was moving they called and said my refrigerator would not come until the 29th and my washer and dryer would not come until April 3rd. After a heated conversation with their highest level escalation person, they agreed that they were going to compensate me for this by giving me back at least 10% of the purchase and that they would call me on the 29th once the refrigerator was delivered to let me know about the compensation. They never called! Then on April 3rd nobody called and no washer and dryer came. So I called and they told me that it had been rescheduled to the 10th. I asked why they did not call and they told me that their contracted delivery company never calls them to let them know that they rescheduled deliveries. I asked why would they use a delivery company that does that. She told me she did not know and is constantly getting complaints for the same problem. This is the worst customer service company and they do not treat people right and do not care if it is fixed or not. If I could give no stars I would!

Photos

Nearest businesses

•  

  The Shoppes at Carlsbad

  Establishment, Shopping mall

  ★ ★ ★ ★ ☆

  1 reviews

  2525 El Camino Real, Carlsbad, CA 92008

  +1 760-729-6183

  theshoppesatcarlsbad.com

  Open now: Until 09:00pm
•  

  SEPHORA inside JCPenney

  Establishment, Clothing store, Health

  2555 El Camino Real, Carlsbad, CA 92008

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  sephora.com

  Open now: Until 09:00pm
• Brows Shaping Salon

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  2525 El Camino Real # 243, Carlsbad, CA 92008

  +1 760-720-2210
• House of Flava

  Establishment, Clothing store

  2525 El Camino Real #113, Carlsbad, CA 92008

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• Zumiez

  Establishment, Clothing store, Shoe store

  2525 El Camino Real, Carlsbad, CA 92008

  +1 760-730-0243

  zumiez.com

  Open now: Until 09:00pm
•  

  Kay Jewelers

  Establishment, Jewelry store

  2525 El Camino Real Suite 253, Carlsbad, CA 92008

  +1 760-729-5523

  stores.kay.com

  Open now: Until 09:00pm